At Bhoomika Tours & Travels, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us when using our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you contact us, make inquiries, or book a tour, we may collect personal information such as your name, contact details (phone number, email address), and travel preferences.
- Payment Information: For bookings and transactions, we may collect payment details including credit/debit card numbers and billing information. This information is used strictly for transaction purposes and is not stored after the transaction is completed.
- Travel Details: Information related to your travel preferences, itinerary, passport information (for international travel), and any special requests you provide during bookings.
- Website Data: When you visit our website (www.bhoomikatours.com), we may collect non-personal data such as your IP address, browser type, and cookies to improve your browsing experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Process Bookings: We use your personal and payment information to confirm your tour bookings and process payments.
- Communication: We use your contact information to send you important updates about your booking, respond to your queries, and inform you about special offers, promotions, or new services.
- Customization of Tours: Your travel preferences help us customize your tour experience, ensuring that we meet your needs and expectations.
- Legal Compliance: We may disclose personal information if required by law or in response to legal requests.
3. Data Protection
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, or alteration.
- Encryption: Sensitive data, such as payment information, is encrypted using SSL (Secure Socket Layer) technology.
- Access Control: Only authorized personnel within Bhoomika Tours & Travels have access to your personal data, and they are bound by confidentiality agreements.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with trusted partners who assist us in operating our services, such as payment processors, airlines, and hotels. These partners are bound by strict confidentiality agreements.
- Legal Obligations: If required by law, we may share your personal information with government authorities or legal institutions.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your online experience. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link provided in the communication or contacting us directly.
7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on our website, and we encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Bhoomika Tours & Travels
Phone: 79949 84647
Email: bhoomikatours@gmail.com
Website: www.bhoomikatours.com